Ureteric Stent Insertion and Removal
Ureteric stents are consistently poorly understood by patients. Many are unprepared for the urinary symptoms experienced while the stent is in situ, which leads to unnecessary emergency attendances, anxiety, and dissatisfaction. The Surgassists stent module addresses this directly.
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Systemic Gaps in the Informed Consent Pathway
Lack of Symptom Preparation
The urinary symptoms associated with ureteric stents, including frequency, urgency, haematuria, and discomfort, are consistently reported as unexpected by patients. This drives unnecessary emergency attendances and significant anxiety throughout the indwelling period.
Poor Procedural Understanding
Patients frequently lack understanding of why a stent is inserted, where it sits anatomically, and how it functions. Without a clear spatial mental model, misaligned expectations and reduced confidence in the treatment pathway result.
High Emergency Attendance Rates
Ureteric stent related emergency presentations are well documented. Many are avoidable with adequate patient education about expected symptoms and clear guidance on when to seek urgent care.
Removal Anxiety
Patient anxiety about stent removal is significant. Without understanding the removal process, patients delay appointments or fail to attend, increasing the risk of complications from prolonged indwelling stents.
Replacing static information with immersive understanding
Surgassists delivers an immersive module covering stent anatomy, symptom expectation, and removal, reducing emergency attendances and improving patient confidence throughout the stent pathway.
Augmented Reality Overlay
AR projects life size anatomical structures into the consultation room via tablet or AR glasses, allowing the clinician and patient to explore anatomy together. No headset required.
Virtual Reality Mode
Using a standalone VR headset, patients are transported into a calm, 3D clinical environment with life size anatomical structures and narrated guidance through every stage of the procedure.
What Patients Experience
A guided journey through four immersive scenes preparing patients for every stage of the procedure.

Kidney and Ureter Anatomy
Life size 3D anatomy of the kidney, ureter, and bladder.

Insertion Explained
Patients follow the stent insertion procedure step by step.

Symptoms to Expect
Frequency, urgency, haematuria, and discomfort are normalised and contextualised.

Removal and Recovery
The removal process is explained clearly, supporting patient confidence.
Designed for the Real Clinical World
7 Languages
Spanish, Italian, Polish, Punjabi, English, Romanian, and Arabic.
2 to 5 Minute Sessions
Designed to fit within a standard outpatient appointment or viewed at home.
Evidence Based
Developed in collaboration with NHS Hospitals and peer reviewed research.
Life Size Anatomy
Anatomically accurate, immersive structures that improve spatial comprehension.
Montgomery Compliant
Supports the legal standard for informed consent set out in Montgomery v Lanarkshire.
Improved Outcomes
Better informed patients make better decisions and have improved procedural tolerance.
Research Publications
See the Ureteric Stent Module
Request a demonstration to see how Surgassists reduces emergency attendances across the ureteric stent pathway.
Request Clinical Demo