Ureteric stents are consistently poorly understood by patients. Many are unprepared for the urinary symptoms experienced while the stent is in situ, which leads to unnecessary emergency attendances, anxiety, and dissatisfaction. The Surgassists stent module addresses this directly.
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The urinary symptoms associated with ureteric stents, including frequency, urgency, haematuria, and discomfort, are consistently reported as unexpected by patients. This drives unnecessary emergency attendances and significant anxiety throughout the indwelling period.
Patients frequently lack understanding of why a stent is inserted, where it sits anatomically, and how it functions. Without a clear spatial mental model, misaligned expectations and reduced confidence in the treatment pathway result.
Ureteric stent related emergency presentations are well documented. Many are avoidable with adequate patient education about expected symptoms and clear guidance on when to seek urgent care.
Patient anxiety about stent removal is significant. Without understanding the removal process, patients delay appointments or fail to attend, increasing the risk of complications from prolonged indwelling stents.
Surgassists delivers an immersive module covering stent anatomy, symptom expectation, and removal, reducing emergency attendances and improving patient confidence throughout the stent pathway.
AR projects life size anatomical structures into the consultation room via tablet or AR glasses, allowing the clinician and patient to explore anatomy together. No headset required.
Using a standalone VR headset, patients are transported into a calm, 3D clinical environment with life size anatomical structures and narrated guidance through every stage of the procedure.
A guided journey through four immersive scenes preparing patients for every stage of the procedure.
Life size 3D anatomy of the kidney, ureter, and bladder.
Patients follow the stent insertion procedure step by step.
Frequency, urgency, haematuria, and discomfort are normalised and contextualised.
The removal process is explained clearly, supporting patient confidence.
Spanish, Italian, Polish, Punjabi, English, Romanian, and Arabic.
Designed to fit within a standard outpatient appointment or viewed at home.
Developed in collaboration with NHS Hospitals and peer reviewed research.
Anatomically accurate, immersive structures that improve spatial comprehension.
Supports the legal standard for informed consent set out in Montgomery v Lanarkshire.
Better informed patients make better decisions and have improved procedural tolerance.
Request a demonstration to see how Surgassists reduces emergency attendances across the ureteric stent pathway.
Request Clinical Demo